Alberto Manzo

Areas of Expertise
  • Strategy
  • Business Transformation
  • Restructuring and Turnaround
  • Operation and Operational Excellence
  • Sales, Marketing & Product Development
  • Executive Selection (CBI and Case Study)
  • Doctor Of Business Administration (Learner) Class 2024 – The Eaton Business School
  • Master Of Arts – Politics, and Law Of The European Union. The University Of Reading, UK
  • Bachelor Of Arts (BA Honors) Modern History. The University Of West London, UK.
  • Lean Six Sigma Green Belt (LSSGB) The Royal Mail Group, UK.
  • Lean Six Sigma Black Belt (LSSBB) The Royal Mail Group, UK.
  • Airport Master Plan Diploma-IATA

Founder of Impact Consulting, Alberto has gained extensive experience working at senior level in various International and culturally-diverse working environments. Well-respected amongst business communities, during his career spanning more than 25 years Alberto has operated both as a manager with executive accountability and has led internal consulting teams.

He has built his reputation mostly in the UK and the US (25 years) as well as in the Middle East (10+ years), gaining extensive experience in operations, change management, transformation, business/ operational excellence, continuous improvement and business turnaround. Alberto has experience within Business Sectors such as: Aviation, Logistics Mail & Parcels, Telecom, and the Public Sector, leaving a positive impact on Operations, HR, Customer Service, Contact Centres, and Sales & Marketing. He is a charismatic, strategic and influential leader who likes to deploy a suitable blend of Change Leadership, Coaching and Continuous Improvement methodologies, bringing about substantial financial, customer and employee benefits.

A firm believer in Teamwork and in taking personal accountability and ownership for one’s own actions, Alberto holds a Bachelor Degree from West London University (UK) and a Master Degree from The University of Reading (UK) as well as being certified as Lean Six Sigma Black Belt. He is fluent in English, Italian, and French and has a working knowledge of German and Spanish.

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