Our Giving and Receiving Feedback training course explores all aspects of feedback, both formal and informal. Through our market-leading eLearning, you will gain the knowledge and tools you need to use feedback to its fullest. Packed with interactive exercises, activities, quizzes and more, you will complete the online course confident in your ability to conduct positive and productive feedback sessions.
The feedback training course will take two to five hours to complete, depending on your personal learning pace. The course can be accessed on all devices, 24/7, wherever you have internet access. On successful completion of both the course and exam, you will receive a certificate and 2 CPD points. You will also benefit from our unlimited lifetime support.
About this course
The thought of feedback can often be frightening, both for those providing it and those receiving it. Given untactfully or taken badly, it can be demotivating and damage working relationships. But when done well, feedback can be an extremely powerful and positive tool.
Our Giving and Receiving Feedback training course will teach you how to use feedback to its fullest. Through interactive eLearning, you will explore all areas of feedback, both formal and informal. On completion, you will have a clear understanding of what effective feedback is and the communication skills to provide it. You will gain valuable tools such as frameworks for feedback sessions and top tips on receiving criticism graciously.
On successful completion of the course and exam, you will receive a certificate to confirm your new knowledge and 2 CPD points.
What will I learn?
Our Giving and Receiving Feedback training course will hone your ability to provide constructive feedback to the benefit of all involved. You will also learn how to receive feedback, both good and bad, in a way that progresses your position.
Our Giving and Receiving Feedback training course covers:
- What feedback is
- Exploring feedback scenarios
- Learning the language of feedback
- How to provide clear and constructive feedback
- Reading non-verbal communication
- Effective communication strategies
- The art of asking questions
- Managing your messages
- The six characteristics of effective feedback
- Formal feedback framework
- Informal feedback framework
- How to receive and use feedback
By taking our feedback training course, you will become confident in your ability to conduct effective feedback sessions and both give and receive constructive criticism. The outcomes of this course are not only of value for those in leadership positions, but anyone working closely with others.
Feedback plays an important role in the progression and development of people. For this reason, those with a strong understanding of feedback and how to use it effectively are great assets in any workplace environment.
Here are just some of the benefits you’ll gain from completing this feedback training course. You will:
- Understand the importance of effective feedback.
- Have frameworks for providing both formal and informal feedback.
- Learn the language of feedback and know how to use it.
- Know the six characteristics of effective feedback.
- Become confident in both giving and receiving feedback.
On completing the course and its accompanying exam, you will gain 2 CPD points and certificate.
There are no prerequisites to taking this course.
Who should attend?
This Giving and Receiving Feedback training course has been designed and developed with the workplace in mind but will benefit anyone in a position of leadership.
If you are uncertain as to whether or not this course will benefit you, please get in touch. Our team of advisors are happy to help.