Financial Services

Financial Services


A financial services firm had been experiencing market share decline year of year.


To carry out a strategic review of Home Insurance product to understand how to re-position in market for market share growth.


Facilitated an end-to-end review of the home insurance product to identify options for change, engaging heavily with top 25 Senior Managers across the business.  Used a systems-thinking-based methodology to analyze the entire product and associated operations in order to design a strategic roadmap for change, with associated benefits linked to deliver.  Identified significant strategic challenges to business and developed key work packages to mitigate.


22 key strategic projects initiated as a result of review, with significant benefit potential identified