The client is a Real Estate Developer. The employees disclosed to having overwhelming anxiety with inability to concentrate that was initiated from lack of time. Difficulty with time management caused professional over-burn. Despite that most professionals manage to perform their duties and meet KPIs, feeling of constant anxiety even after work was destructive. In addition, a high level of cortisol that weakens healthy conditions, as the immune system is compromised.
There are three stages to achieve work-balance in this particular case.
- The employees need to formulate the right framework and time management, which includes prioritization skills, focus and interval rest.
- Working with emotional intelligence, where resilience and self- control is a central goal.
- Group brainstorming session, inclusive all employees.
1. Time management:
To stretch mental capacity employees were suggested to take an interval break every 2 hours for 15 min. Intermittent recovery and ability to give a conscious mind rest is key to stay in a high productivity mode. Employees were also delegated to create a list to do every day and rather than start each day from easiest or hardest task, they were focused on what task is essential for today’s professional goal. In order to improve work efficiency, they were delegated to focus on one specific task at the time and switch off mobile phone while working.
We specifically focused on EI, as a lack of EI, not lack of professional expertise can sabotage performance and work environment. Employees were delegated to identifying a trigger emotion. When they learned to recognize their own pain, they also quickly learned that most common triggers that activate it. When these triggers occur, employees were able to immediately see them for what they are and enter a state of alertness. In order to control a dayand put themselves in the best position to win, each member of team has to create a morning routine with mind-twisting ritual. It was varying between meditation to prayers, scientific prayers, auto suggestions, visualization, affirmations.
Brainstorming session. Employees were delegated to approach the problem from the prospective of a designer by using DESIGN thinking methods. This non-linear, iterative process enabled teams to understand challenges, redefine problems and create innovative solutions to these problems. This involved five phases: Information gathering, Define, Ideate, Prototype, Critical Evaluation. We also organized an additional brainstorming session, where we specifically gathered each member of organization, including finance, HR, marketing, sales in order to improve the flow of creative ideas.
The team became focused, attentive to details and emotionally in-touch. Employees were able to improve their work performance by becoming more mindful and hence efficient. Organizations get their best performing staff members back to their best.